Within the clinic environment patient privacy and confidentiality is of utmost importance. All of our staff are trained in patient privacy and confidentiality. Consultation rooms are private and gowns are readily available at all times. If you would feel more comfortable having a chaperone for your visit please feel free to bring someone with you or advise us of this and we can make arrangements for you. Records are kept on paper file in accordance with the UK’s Data Protection Act 1998. Your personal details are never discussed with or passed on to any third party without your prior permission.
Data Protection Policy
By requirement of the Chiropractors Act (1994), this clinic is required to maintain and retain a complete record of consultations and treatments. The information is confidential and only released to third parties with a patient’s express and written permission. Confidential patient information is only assessable to staff at this clinic with a direct and appropriate need to do so. All material is kept whilst the individual remains a patient of the clinic and thereafter, for a period of eight years, after which it will securely be destroyed. In accordance with the Data Protection Act (1998) a patient may request a copy of their patient record at any time and expect this to be supplied within a reasonable timeframe. In accordance with the law, a commensurate charge may be levied. We will never pass on your personal contact information to third parties without prior notice and consent save for the rare circumstance that your personal data is requested by a government agency in relation to, for example, a crime or for reasons of national security. The clinic may contact you from time to time, using contact information provided to let you know about matters relating to the clinic. You may choose not to receive this information at any time by letting us know.
Information will be held both manually in files accessible only by staff who are directly involved in the data entry and processing of patient records.